Relationship management team biographies

Paul Taylor – Head of International Business Development 
Paul leads an international team of industry experts and account directors responsible for engaging with banks across the SEPA. This team is responsible for VocaLink’s success in gaining the growing number of bank participants for the Euro CSM and for the continued strength of those relationships. Paul's understanding of the challenges and decisions banks face in the SEPA has led to popularity and recognition as a speaker at industry conferences around Europe.

Helen Dinsdale – Head of Financial Sector Business Development
Helen is responsible for the strength and growth of VocaLink’s relationships with the many organisations that use VocaLink services. Helen leads a team of account managers focused on different market segments. Her team ensure that VocaLink anticipates the business needs of its market. Helen’s clarity of thought and purpose have contributed to the achievement of a 46% share of the UK ATM driving market for VocaLink
 


John Doyle – SWIFT Relationship Manager 
John’s career working with SWIFT has made him a world expert on SWIFT services. As VocaLink continues to attract new business around the world, the company’s use of SWIFT services is growing rapidly. VocaLink’s relationship with SWIFT dates back to the 1960s. His sound understanding of the SWIFT business enables John to shape the VocaLink strategy for engagement with SWIFT in the future.

Simon Hogben – Head of UK and Ireland Business Development 
Simon is highly regarded within the industry and leads many of the company’s business development activities. Simon’s team have considerable expertise across the ATM value chain and has been instrumental in forging relationships with domestic ATM networks around the world. Simon and his team also work with government agencies that wish to harness VocaLink’s unique capabilities in providing shared services and highly secure, reliable processing.

Maureen Maher – Account Director
Maureen is an influential account director. Her team has been instrumental in the growth of the VocaLink Euro CSM. Committed to efficient customer service, Maureen’s involvement in the engagement process secured the trust of several of the world’s most influential banks.