Debit card issuing

The VocaLink debit card issuing service enables banks and building societies to outsource all or part of their debit card issuing function cost effectively. The modular service covers everything from card creation and issuing to card replacement. We provide card processing; we authorise transactions at ATMs and at retail point of sale and can even act as your out-of-hours helpdesk, answering calls for lost or stolen cards in your house style.

VocaLink has made low-volume debit card issuing economically viable for smaller banks and building societies. The service offers an attractive alternative for large banks seeking to streamline and consolidate debit card operations through outsourcing.

Our debit card issuing service is an efficient way to offer customers card functionality. We have made it modular so you can choose which elements of card issuing you can outsource to your best advantage. The optional modules include:

Fully branded card issuing
Card reissuing upon expiry or to replace lost / stolen cards
24-hour operational helpdesk for your staff when handling customer queries
24-hour branded helpdesk for your customers
24-hour hot card list management
Script and risk management to flag lost or stolen cards
Stand-in processing to authorise transactions up to agreed limits

To find out more about our service contact us on +44 (0)1423 356000 or click the following link to download a Debit card issuing product sheet.