OneVu

OneVu gives consumers a convenient, paperless way to manage their finances. OneVu enables banks to offer customers electronic bill presentment and payment (EBPP) and gives businesses a low-cost, paper-free collections facility. The service is driving the move from printed paper bills to electronic bills viewed, paid and tracked within online bank accounts. Organisations are partnering with OneVu as means of improving customer service and reducing their carbon footprint.

Customers can view bills and pay by Direct Debit or Credit Transfer (Direct Credit) and soon they’ll be able to use the same-day immediate payments service. Customers are alerted by email when a new bill arrives, and can then view the bill, pay it and archive it, all from within an online bank site. The electronic payment is prepopulated with the amount and the biller’s details, ensuring that the customer’s account is accurately and promptly settled.

Research shows that people who pay bills online are more satisfied and make fewer calls to customer service centres. They pay on time and cost less to support. Businesses ranging from credit card companies to domestic energy providers are distributing bills through OneVu. These organisations benefit from cost savings, timely payment and better customer loyalty and the satisfaction of reducing the amount of paper they issue as part of their day to day business.

Banks offering the service include LloydsTSB, RBS and NatWest. Other leading Banks are integrating the OneVu service to deepen their customer relationships and enrich their online banking services to fuel the adoption of online banking and improve retention and acquisition.

OneVu is a joint venture between VocaLink, the low-cost, high volume payments processor and CheckFree Corporation, the inventor of electronic billing and global leader in financial electronic commerce services. We use industry-leading e-bill consolidation and Single Sign-On technology to ensure the neutrality and integrity of each party’s data while connecting banks and billers seamlessly with consumers. We can integrate directly into bill print streams or through XML integration so billers need not have high-tech billing facilities to offer their customers e-billing where they want it.

To find out more please read the OneVu product sheet (.pdf 197kb)

OneVu

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