Value-added services

At VocaLink we manage vast quantities of information within a highly secure domain.  As a customer, you benefit from our expertise through our information management and consultancy services.  This ensures that you get maximum benefit from our services. VocaLink information management services include:

• Directory management – for example,  the Industry Sort Code Directory (ISCD) which we keep up-to-date, house securely and provide copies to the organisations that rely on it.
• Archiving and retrieval – we can store your data securely and help you gain multiple views of it on screen or in a report format to send direct to particular groups or communities.
• Reporting – we can produce reports for billing or to draw out valuable insights from your data.
• Consultancy -   You can benefit from our expertise in managing secure data and providing restricted access to multiple stakeholders. We can help you identify how to apply best practices to improve your business.

Our credentials

Our service supports over 10 billion archived records with up to 65 million daily updates.  We can process many thousands of retrieval queries each month, and can draw on 38 years of experience of managing critical data in a secure environment. We’ve helped numerous corporations interpret their data to identify weaknesses and apply best practices to save operating costs. We can deliver data in multiple formats, produce ad hoc or regular reports tailored to your needs.