VocaLink Leadership Team

David Yates
Chief Executive Officer

David Yates joined VocaLink as CEO in 2012 bringing to the role nearly 30 years of experience in the payments and transaction processing industries.

Prior to joining VocaLink, David was President of Western Union with responsibility for Business Development and Innovation. At Western Union, David oversaw the development of strategy for e-Commerce, Mobile Payments, Business Payments and Pre-Paid Cards. Previously he spent six years at First Data Corporation (FDC), most recently as Executive Vice President managing all of FDC's activities outside of the US, including merchant acquiring, merchant transaction processing, issuer processing and ATM network solutions business units. David has also served in executive roles with several major international corporations, including IBM, General Electric and American Management Systems.


David currently serves on the Board of WorldPay, Europe's largest acquirer and e-Commerce specialist. David has a master's degree in law from Oxford University and is fluent in German and French.

Tim Ensor-Clinch
Director of Legal

Tim joined Bacs in 2003 to assist with the corporate restructuring process from which VocaLink was created as a separate infrastructure provider.

He is responsible for the provision of legal and company secretarial services and is counsel to the group board, chairman and chief executive officer.  Tim is also group company secretary for the holding company and intermediate subsidiary companies. His department is responsible for the management and provision of all legal and related advice and assistance across all business divisions.

Tim has been instrumental in the development of the VocaLink core scheme legal frameworks and the development of the company's corporate governance structure. Tim was called to the Bar in 1997 and has over 10 years experience as in-house counsel working in diverse industries.

Ian Gausden
Chief Operating Officer

Ian joined LINK Interchange Network in 2006. He is responsible for IT and operations, ensuring VocaLink's service reputation is protected and enhanced.

His portfolio of projects and programmes is extensive but they have a common theme - delivering high quality products in a competitive and challenging financial services environment.

Ian has more than 20 years management experience within the UK payments and consultancy industry, principally at Barclaycard's Merchant Acquiring business where he was Head of Information Systems.

Claire Hafner
Chief Financial Officer

Claire joined VocaLink in August 2009 as Chief Financial Officer (CFO), and is responsible for all aspects of the company's financial management, including the accounting, commercial, procurement, and risk and compliance functions.

Claire joined VocaLink from Eversheds LLP where she was Finance Director (FD). In this role she was instrumental in turning around the financial operations of the company and running the IT, facilities and procurement functions. She also introduced a new global account management system that helped the company to win the FT Innovation Award for its billing and fee offering in 2008.

Prior to Eversheds, Claire worked as the acting FD of LCH Clearnet, and before this as the first FD of the IT and Operations division at Barclays Bank. In this position she set up the division's financial strategy and led large outsourcing and cost reduction initiatives across the business. Claire also held several finance director divisional roles at British Telecommunications as well as holding various board positions in BT's international joint ventures.

Debbie Lombard
Director of HR and OD

Debbie joined Bacs in 1991. Within VocaLink she is responsible for enabling high levels of performance amongst all employees.

Working in partnership with executive and senior management, her primary aim is to identify, recommend and implement all aspects of human resources and operational development strategy.

Debbie has over 15 years experience with the organisation; a multi-site company that has transformed from an operational not-for-profit organisation into a commercial and competitive player in the international payments industry.

 

Paul Stoddart
Managing Director of Strategy & Business Development

Paul joined VocaLink as Managing Director, Strategy & Business Development in June 2012.  He is responsible for Corporate Strategy, M&A, Product Development and Marketing.

Paul's previous role was at Barclays Bank, where he was responsible for M&A and Asset Disposals for Barclaycard globally for 4 years. 

Prior to this Paul spent 12 years at RBS Group where he held a variety of senior roles across Group Corporate Development, Internet banking and E-commerce, Global Transaction Services and WorldPay.

Marc Terry
Managing Director Commercial Services

Marc Terry joined VocaLink in December 2010 and is responsible for the strategic leadership and development of the company's Commercial Services business. Key responsibilities include managing VocaLink's core contracts for Bacs, Faster Payments and the UK Government.

Marc has more than 20 years experience in both the Cards and Payments Industry, moving from sales, marketing and business development positions through to general management. Marc's experience includes over 17 years with the international provider of payment systems, ACI, encompassing both EMEA and America's responsibilities.

Most recently he was Managing Director of EMEA for Clear2Pay, leading the company through growth securing contracts with organisations such as Standard Bank SA, PBS, Santander and CEDICAM in France.

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