VocaLink defines sustainability as a business model that enables the group to meet its business objectives while being sympathetic to its surroundings, culture and responsibilities.

One of our primary business goals is to sustain and protect our core services. The VocaLink sustainability strategy has been developed to support this goal and our business values.

The guiding principles of our sustainability strategy are brought together in four areas:

Environment
VocaLink is committed to reducing the group’s impact on the environment through operational improvements and staff engagement across all our sites.

Community
Our community programme aims to promote a financially inclusive society creating a positive impact with our partner organisations and providing added value to our stakeholders.

Workplace
Our workplace programme will sustain the long-term future of the group by fostering collaborative working opportunities across the business thus creating a safe and enjoyable environment for all our employees.

Market
Our marketplace programme aims to ensure our business continues to operate in all scenarios, both now and in the future, by taking steps to reduce risk and increase commercial attractiveness.

Our sustainability strategy has evolved over time and will change in the future to reflect the needs of our stakeholders.

Decisions to support community projects will be guided by the above principles. For more information about our work in these areas contact: info@vocalink.com.