The Multi-Channel Gateway

Enabling change in payments

As the mobile phone becomes more central to the way we conduct our lives, there is an inevitable growth in demand to use this as an instant, secure and simple method for transferring money. 

The VocaLink Multi-Channel Gateway (MCG) provides the functionality required to enable banks to enhance existing mobile banking options and deliver a true real-time interbank account-to-account mobile payments service.

Making payments with your mobile phone

When using a mobile device as a method of initiating a payment, banks and their customers need to know that transactions are instant and irrevocable. This ensures that the method of payment is an attractive and viable alternative to both cheque and cash payments, and will be widely accepted across a range of key user groups.

Banks have made substantial investments in the development of mobile banking applications, which have started to include payment options.

These options are usually limited to transfers between accounts within the same bank, or they simply use the mobile application to initiate payments from the internet banking product. Neither of these methods fully harnesses the capabilities offered by mobile phone technology, when used in conjunction with real-time payment services (such as UK Faster Payments, or other real-time payments infrastructures).

The MCG provides a real-time solution that allows bank customers to initiate payments from their mobile phones, using a proxy such as a mobile phone number to identify the beneficiary. The mobile phone number is converted to a bank account or a credit/debit card number, which enables a standard payment instruction to be submitted to the designated real-time payments system. The MCG sits within the inter-bank payments infrastructure and supports connections to any number of banks, enabling some or all of the participant banks within a particular payment scheme to offer mobile payments to their customers.

An environment and strategy for mutual success

The VocaLink Multi-Channel Gateway has been designed to guarantee a number of critical factors for both banks and customers, including:

  • Ease of use - Simple and intuitive mobile payment experiences, integrated to existing bank mobile apps and services
  • Speed - A scalable solution providing real-time responses to ensure speed of payments
  • Service should be simple, intuitive and not overloaded with security checks
  • Convenience - Designed for 24x7x365 operation
  • Security - Payments completed without sender and receiver bank details being revealed

Why VocaLink?

We have a proven track record of pioneering within the payments world: originating and implementing UK banking and mobile industries to provide a collaborative, innovative, cost effective and dependable solution.

To discover more about what the VocaLink Mobile Gateway can offer and how it works, please click here.