As banks across the world strive to become “Everyday Banks” with a central role in their customers’ digital lives, it’s increasingly clear that offering immediate payments capabilities to customers will be critical for seizing this opportunity. What’s also clear is that it’s not only payment confirmation that must be instantaneous.
For immediate payments to truly engage customers and drive ongoing payments innovation, monetary value must also be available immediately for customers to digitally spend as they wish.
The need for instant access to value is consistently underlined by customer research studies—and by the rising number of immediate payments infrastructures being set up and operated around the world. From the UK to Singapore, from Australia to the USA, immediate payments are either already available or being planned. The momentum is unstoppable—and growing.
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