case study


UK Direct Debits and Direct Credits

Vocalink runs, maintains and services the technical infrastructure that processes over 4.4. billion automated payments annually on behalf of Bacs. On a peak day, 99.3 million transactions were securely processed through our data centres.

Bacs Payment Schemes Limited is a membership company limited by guarantee. For over 40 years, it has been responsible for maintaining the clearing and settlement of automated payments in the UK. 


A world-class payments infrastructure

The UK Government appreciates that the Bacs payment system is of critical importance to the UK financial system and has confirmed that it meets the recognition criteria set out in the Banking Act 2009.

Bacs is chiefly responsible for two payment products:

Maintaining a world-class payments infrastructure for the UK is a high priority for Vocalink. We work closely together to ensure that the services and technology meet emerging customer needs. 

Visit the Bacs website to find out more


Connect to Bacs

Our bank-grade channels help customers interface with the Bacs scheme, providing unattended submission and output collection for all file services, including CASS and Cash ISA transfers.

If you need assistance during your migration to membership, our experts can provide project frameworks and tailored assistance as required.