featured topic

Dependable services

As a leading global provider of real-time payment infrastructures and applications, we know that people depend on secure, reliable access to their money


We conducted research among users of real-time payments in six markets: the UK, Japan, Australia, Thailand, India, and Mexico.

Our findings show that real-time payment services must be dependable — be both trustworthy and reliable — in order for people to use and benefit from them. 


of users think real-time payments are more important than the internet


of users would worry about paying their bills if real-time payments weren't available


of users in India would use digital payments less if they weren't dependably real-time


The importance of dependability in real-time services

Read our in-depth research findings, with detailed analysis by country and demographic group.

Contact us

If you’d like to get in touch or learn more about our real-time payment infrastructure and applications, we're happy to help.