Dependable services

As a leading global provider of real-time payment infrastructures and applications, we know that people depend on secure, reliable access to their money

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We conducted research among users of real-time payments in six markets: the UK, Japan, Australia, Thailand, India, and Mexico.

Our findings show that real-time payment services must be dependable — be both trustworthy and reliable — in order for people to use and benefit from them.

44%

of users think real-time payments are more important than the internet

44%

of users would worry about paying their bills if real-time payments weren't available

50%

of users in India would use digital payments less if they weren't dependably real-time