Research, reports & white papers

Discover insights into the markets, people and businesses we support



Borderless payments report

What people want 2020/21

What small businesses want 2020/21

The importance of real-time service dependability 

Behaviours and attitudes to payments in Latin America

The future of open banking in Europe



The economic impact of real-time payments

Business fraud report: global

Business fraud report: US

Business fraud report: UK

Business fraud report: Australia

Gender pay gap report 2018

Time to fix the broken link between digital bill presentment and payment

The rise of the mule, second edition


White papers

Keeping pace in a global economy

ISO 20022: Don't get left behind

Delivering on the promises of Open Banking

Financial inclusion accelerated

One platform, limitless choice

The move to a digital payments environment: a German perspective

The future of ATMs in a world beyond cash


Explore our perspectives on the payments industry through stories, videos and podcasts