Research, reports & white papers

Discover insights into the markets, people and businesses we support

 

Research

Borderless payments report

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What people want 2020/21

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What small businesses want 2020/21

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The importance of real-time service dependability 

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Behaviours and attitudes to payments in Latin America

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Reports

The economic impact of real-time payments

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Business fraud report: global

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Business fraud report: US

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Business fraud report: UK

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Business fraud report: Australia

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Gender pay gap report 2018

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Time to fix the broken link between digital bill presentment and payment

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The rise of the mule, second edition

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White papers

Keeping pace in a global economy

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ISO 20022: Don't get left behind

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Delivering on the promises of Open Banking

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Financial inclusion accelerated

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One platform, limitless choice

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The move to a digital payments environment: a German perspective

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The future of ATMs in a world beyond cash

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Stories

Explore our perspectives on the payments industry through stories, videos and podcasts

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