Research, reports
& white papers

Learn more about the markets, customers, people and businesses we support



Dependable real-time services

As a leading global provider of real-time payment infrastructures and applications, we know that people depend on secure, reliable access to their money. Our findings show that real-time payment services must be dependable — be both trustworthy and reliable — in order for people to use and benefit from them.
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featured research

The state of pay 2019 – 2020

The latest in our biennial research into UK attitudes and behaviours to payments explores the rise of digital-only banks and the advent of Open Banking. How will UK organisations leverage the opportunity to drive a frictionless future of payments?
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featured research

Latin American payments

Young Latin Americans are driving advances in payments and demanding convenience and control. Read our series of reports that reveal the attitudes and behaviours of young people in Peru, Brazil, Argentina, Chile and Colombia.
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The global gig economy

Customer demand for gig platform-enabled services is expected to outpace the availability of gig workers, making attracting and retaining workers a top priority for platforms. Real-time, card-based disbursements can help meet the needs of workers, enabling platforms to compete and grow.
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White papers