Research, reports & white papers

Discover insights into the markets, people and businesses we support

 

Research

What small businesses want 2020/21

The importance of real-time service dependability 

Behaviours and attitudes to payments in Latin America

 

Reports

The economic impact of real-time payments

Business fraud report: global

Business fraud report: US

Business fraud report: UK

Business fraud report: Australia

Gender pay gap report 2018

Time to fix the broken link between digital bill presentment and payment

The rise of the mule, second edition

 

White papers

Delivering on the promises of Open Banking

The move to a digital payments environment: a German perspective

The future of ATMs in a world beyond cash

Financial inclusion accelerated

One platform, limitless choice

Beyond cash

ISO 20022: Don't get left behind

Stories

Explore our perspectives on the payments industry through stories, videos and podcasts